You can cancel your order only if it is still in process and has not been dispatched.
We accept returns only if: (i) the disputed item was not on your order (ii) had a production imperfection. All such items must be reported within 24 hours of the receipt of your order for a refund/replacement claim and must be sent to us in their original packing within 3 working days. Any claims that do not meet these criteria will not be entertained.
You reserve the right to demand replacement/refund for incorrect item(s). If you choose a replacement, we will deliver such item(s) free of charge.
There is no refund policy.
To track your orders dispatched via a courier company, please use the tracking information provided.
We offer the following ordering options:
Jolly Learning products are available around the world. To find a local Stock List in your region, please click here to Download. Many of our products are suitable for use at school & home, and have been marked with a school or home icon to help you select the product you need. Jolly Learning products can be used to teach literacy and music to children both at school and at home.